Frequently Asked Questions

At Whittams we pride ourselves on our support. If what your looking for is not below or you have something specific that you would like some information on then please don't hesitate to contact us. We are always happy to help in any way we can.

Buying FAQ’s

  • Not directly, but we can facilitate the ‘trade in’ of your vehicle with specialist buyers to monetise it if you are looking to put funds against a new vehicle purchase. We have trader partners for motorhomes, caravans and cars.

  • Currently we are unable to offer finance directly. You can though easily find a plethora of dedicated finance providers online who can tailor solutions to your needs and help with your new purchase.

  • Yes, we have award winning warranty packages provided by a leading leisure vehicle warranty specialist. On offer are flexible durations and levels of cover for vehicles up to 15 years of age.

  • We are 4 miles from Harrogate on the A59 Skipton Road.

Selling FAQs

  • Whittams acts strictly as a broker to help you sell your motorhome. We introduce potential buyers and handle negotiations, but the contract of sale is between you and the buyer. We are not the buyer or seller.

  • Our commission is variable and is based on a percentage of the sale figure. This is agreed before marketing begins. Our commission will be deducted from the sale price before the balance is paid to you. We only charge this fee once a buyer has paid in full and the sale is completed.

  • No, we believe our agreement with you is based on trust. As you are willing to put your trust in us to sell your van so we are willing to trust you to let us help you.

  • If we don’t sell your vehicle, you owe us nothing other than the retention of the initial onboarding fee already paid. There are no hidden charges.

Service FAQs

  • Our technicians are AWS NCC approved.

  • Yes, we have partnered with a local approved workshop, simply drop your leisure vehicle at Whittams, and we’ll take care of the rest.

  • Yes simply drop your vehicle round for a competitive quotation.

  • This will vary on the works being undertaken and we are more than happy to provide no obligation quotes prior to booking in with us.

General FAQs

  • For leisure vehicles, we provide the orange propane gas cylinders which come in 3.9Kg / 6.0Kg / 11.0Kg sizes depending on your gas locker capacity. We can also provide domestic Patio Gas for heaters and BBQs and these are available in 6.0Kg & 11.0Kg sizes. Finally for domestic heaters we have Butane cylinders available in 4.5kg / 7.0Kg / 13.0Kg

  • All orange leisure cylinders operate with 37Mbar regulators and have UK POL (Pound-on-Lynch) connections, specifically a 5/8" LH (Left Hand) thread. Our green Patio Gas cylinders have a 27mm valve, so they need to be fitted with the correct clip-on regulator. For our butane bottles, the 4.5Kg bottle uses a 20mm clip on and the 7.0Kg & 13.0Kg bottles use a 21mm clip on.

  • Our valeting services can be tailored and costed to your needs. From simple exterior washes to full valets for both interior & exterior as well as more specific maintenance like roof cleaning and polishing services. Just ask us and we will be more than happy to provide a quote.

  • It is perfectly legal to reclassify your vehicle both by ‘down-rating’ or ‘up- rating’ your vehicle. Up-rating for additional load is a given but for down-rating you have to be mindful of what loading capacity you will need once down plated. If aiming for 3500Kgs you need to consider that your overall load can not exceed this weight. If you typically only carry a few people with usual kit like food, clothes and some accessories then it is quite possible to stay within limits. If though you are taking lots of kit and heavy accessories such as motor bikes and other sports equipment then running the risk of over over loading his higher and this is obviously in breach of the law. Before proceeding we can discuss and advise you on what may be possible with your vehicle.

  • Our partner can provide cover for vehicles up to 15 years of age as standard from date of first registration. From the two key packages provided - Platinum & Silver - vehicles up to 10 years from first registration can access both packages where vehicles over 10 years and up to 15 years from first registration can only utilise the Silver package. Cover is available for terms of 6, 12 & 24 months.

CONTACT

PLEASE ALWAYS CHECK YOUR SPAM FOLDER AS OUR EMAIL MAY BE IN THERE IF YOU'VE NOT SEEN OUR REPLY, THANK YOU.